Effective from: 01/08/2025

1.0 About This Policy

1.1 This Cookie Policy explains how GeiG uses cookies and similar technologies on GeiG.co.uk and related pages.
1.2 Read this together with our Privacy Policy and Website Terms of Use.
1.3 We keep this policy short and clear. Where we use third-party tools we state their category and how you can control them in Appendix A (Third-Party Cookies & Tools).
1.4 This policy is written for users in the United Kingdom and reflects the UK GDPR and the Privacy and Electronic Communications Regulations 2003 (PECR).

2.0 Who We Are

2.1 GeiG is a trading name of Computerko Limited (company registration number 11125670). Computerko operates and manages the Site and is responsible for cookies and related processing.
2.2 Contact: support@geig.co.uk.
2.3 Postal: GeiG, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.

3.0 What Are Cookies and Similar Technologies

3.1 Cookies are small text files stored on your device by your browser.
3.2 We also use local storage, session storage, pixels and tags that behave like cookies.
3.3 These tools help the Site function, remember choices, improve performance, secure sessions and measure how people use the Site.

4.0 Types of Cookies We Use

4.1 Strictly Necessary (Essential)
a) Purpose: site security, session sign-in, cart/checkout and consent logging.
b) Legal basis: legitimate interests to provide a secure, functioning Site and services you request.
c) Consent: not required where strictly necessary for requested services.

4.2 Performance & Analytics (consent-based)
a) Purpose: understand site usage, fix errors, improve navigation and content.
b) Legal basis: your consent where required by PECR.
c) Notes: analytics are pseudonymised where possible and not merged with advertising identifiers unless you opt into advertising/personalisation.

4.3 Functionality (consent-based)
a) Purpose: remember preferences (language, region, saved items) and enable features such as live chat.
b) Legal basis: consent where required.

4.4 Advertising & Personalisation (consent-based; default off)
a) Purpose: measure campaigns, prevent ad fraud and show relevant content.
b) Legal basis: your consent. Advertising cookies are off by default for UK users.

4.5 First- vs Third-Party Cookies
a) First-party: set by GeiG.co.uk.
b) Third-party: set by other domains (analytics, video embeds, maps, social widgets). We block non-essential third-party scripts until you consent.

4.6 Embedded Content
a) Embedded videos, maps or social widgets may set third-party cookies.
b) We block non-essential third-party cookies until you consent and prefer “click-to-play” placeholders for media where practical.

5.0 How We Get Your Consent

5.1 On your first visit we display a cookie banner explaining categories and offering clear choices.
5.2 You can Accept all, Reject non-essential, or Manage choices by category.
5.3 Non-essential cookies remain off until you consent.
5.4 We will re-prompt for consent at least every 12 months or sooner if we materially change cookies or vendors.
5.5 If you are signed in we may apply your consent across devices where feasible; otherwise choices are per browser/device.
5.6 We do not use cookie walls you may continue to browse if you reject non-essential cookies (some features may not work).

6.0 Your Controls and Choices

6.1 Cookie Settings: update your choices anytime via “Cookie Settings” in the site footer.
6.2 Browser controls: you can block or delete cookies via your browser (see browser help). Blocking cookies may affect Site features.
6.3 Vendor opt-outs: some providers offer their own opt-outs; see Appendix A.
6.4 Mobile IDs: limit ad tracking in your device settings (Android/iOS).
6.5 Global Privacy Control (GPC): we treat a recognized GPC signal as an opt-out preference where technically feasible; an explicit banner choice overrides GPC for that session.
6.6 Accessibility: the banner and settings are designed for keyboard and screen-reader use. If you need assistance contact support@geig.co.uk.
6.7 Children: we do not knowingly use advertising cookies for users we know are under 16; our Site is not intended for children under 13.

7.0 First-Party Cookies We May Set (Examples)

7.1 geig_session — essential — maintains your session/sign-in — session (expires on browser close).
7.2 geig_cart — essential — preserves cart contents through checkout — 30 days.
7.3 geig_csrf — essential — security token to prevent CSRF — session.
7.4 geig_consent — essential — stores your cookie preferences (category opt-ins/outs) — 12 months.
7.5 geig_pref_locale — functionality — remembers language/region — 12 months.
7.6 geig_err_trace — performance — aggregated error logging/diagnostics — 30 days.
7.7 geig_abvariant — performance — A/B test allocation (anonymous) — 30 days.
7.8 geig_chat_session — functionality — supports live chat continuity after consent — 7 days.
7.9 These names and durations are examples and may be updated; the live Appendix lists exact lifetimes for all cookies.

8.0 Third-Party Tools We May Use

8.1 Performance/Analytics (consent-based): pseudonymous tools for page views, interactions and errors.
8.2 Functionality (consent-based): live chat, embedded services and widgets.
8.3 Advertising/Personalisation (consent-based): ad measurement and retargeting networks (used only when you opt in).
8.4 Content Delivery & Security (essential): CDNs, load balancing and bot mitigation that may set essential cookies.
8.5 Video and Maps (consent-based): embedded media or maps that set third-party cookies after consent.
8.6 See Appendix A for an up-to-date list of providers, purposes and cookie lifetimes. Non-essential tags are blocked until you consent via our CMP.

9.0 Retention and Expiry

9.1 Session cookies expire when you close your browser.
9.2 Persistent cookies expire after the stated period and are not kept longer than necessary.
9.3 We keep a consent receipt (timestamp, countries, categories) for 12 months to evidence and honour your preferences.

10.0 Do Not Track and Global Privacy Controls

10.1 There is no single technical standard for browser Do Not Track; we rely on explicit banner choices.
10.2 Where your browser or extension sends a recognized Global Privacy Control (GPC) signal we will treat it as an opt-out where technically possible.
10.3 If you later make an explicit banner selection, that explicit choice governs.

11.0 Local Storage, Pixels and Fingerprinting

11.1 We may use local or session storage to remember preferences or improve performance.
11.2 Pixels and tags measure conversions or site events and follow the same consent rules as cookies.
11.3 We do not use device fingerprinting or similar persistent tracking techniques without consent.

12.0 Legal Basis and Relationship to Other Policies

12.1 Strictly necessary cookies are used under our legitimate interests to provide a secure, functioning Site.
12.2 Non-essential cookies (performance, functionality, advertising) are used only with your consent.
12.3 This policy works with our Privacy Policy and Website Terms of Use. Where there is any conflict about personal data collection, the Privacy Policy takes precedence.

13.0 International Transfers

13.1 Some providers may process data outside the UK. Where transfers occur we rely on appropriate safeguards such as UK adequacy, UK International Data Transfer Agreements or contractual safeguards and technical protections. See the Privacy Policy for more details.

14.0 Changes to This Policy

14.1 We may update this Cookie Policy to reflect legal, technical or operational changes. The latest version is on GeiG.co.uk and shows the effective date.
14.2 For material changes (for example, adding a new category or vendor), we will re-prompt for consent and take reasonable steps to notify users.

15.0 How to Contact Us

15.1 Email: support@geig.co.uk.
15.2 Postal: GeiG, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.

16.0 Tag Manager & CMP Governance

16.1 Non-essential tags and pixels (analytics, functionality and advertising) fire only after the relevant consent is recorded.
16.2 Our Consent Management Platform (CMP) and tag manager enforce consent sequencing, so tags do not run before consent.

Appendix A Third-Party Cookies & Tools (living list)

A1. We maintain a public, up-to-date Appendix listing all third-party providers we use, the purpose of their cookies, and cookie lifetimes. The Appendix is accessible from the Cookie Settings page and is updated when vendors or purposes change.

End of Cookie Policy